P.O. Box 820 :: 1417 Timberwolf Dr.
Holland, Ohio 43528

For General Questions or Website Inquiries

contact Customer Service at 1-800-875-2785
or email info@midwesttape.com

To Set Up or Modify Vendor MARC Records or Order Tags; or for Questions Regarding Your ILS

contact Jenny Cousino at 1-800-875-2785
or email jcousino@midwesttape.com

To Sign Up For OCLC MARC Records

contact Sarah Helm at 1-800-875-2785
or email shelm@midwesttape.com

For Questions Regarding VIP or Processing

contact Sarah Helm at 1-800-875-2785
or email shelm@midwesttape.com

Customer Service

Kelly White
Kelly White
Customer Service Manager
Jessica Bensch
Jessica Bensch
Customer Service Representative
Andrea Colombaro
Andrea Colombaro
Customer Service Representative
Laura Peitz
Laura Peitz
Customer Service Representative

Workflow Solutions

Alexis Schlagheck
Alexis Schlagheck
Processing Sales Manager
Alishia Pratt
Alishia Pratt
Processing Coordinator
Abigail Osment
Abigail Osment
Processing Coordinator
Maria Ortiz
Maria Ortiz
Processing Coordinator
Jessica Phillips
Jessica Phillips
Processing Coordinator
Erica Rodriguez
Erica Rodriguez
Processing Coordinator
Mallori Hartford
Mallori Hartford
Processing Coordinator
Jeff Anderson
Jeff Anderson
Cataloging Specialist

Customized Standing Orders

Lisa Bettinger
Lisa Bettinger
Music Customized Standing Order Coordinator
Erica Messinger
Erica Messinger
Audiobooks Customized Standing Order Coordinator
Karan Davey
Karan Davey
Movie & TV Customized Standing Order Coordinator

ILS Coordination

Jennifer Cousino
Jennifer Cousino
ILS Specialist

RFP and Bid Specialist

Janet Timm
Janet Timm
RFP & Bid Specialist

hoopla

Sarah Helm
Sarah Helm
hoopla Sales Support Manager
Melanie Bode
Melanie Bode
hoopla Coordinator
Maggie Clark
Maggie Clark
hoopla Coordinator
Dawn Decator
Dawn Decator
hoopla Coordinator
Christine Garrow
Christine Garrow
hoopla Coordinator
Nancy Ponce
Nancy Ponce
hoopla Coordinator
Jackie Ramey
Jackie Ramey
hoopla Coordinator
Joshua Greggs
Joshua Greggs
hoopla Coordinator
Travis Young
Travis Young
hoopla Coordinator
Kandice Edge
Kandice Edge
hoopla Coordinator
Chad Lewandowski
Chad Lewandowski
hoopla Coordinator