Directory & Contact Information

P.O. Box 820 :: 1417 Timberwolf Dr.
Holland, Ohio 43528

For General Questions or Website Inquiries

Customer Service
1-800-875-2785
info@midwesttape.com

To Sign Up For OCLC MARC Records

Sarah Helm
1-800-875-2785
shelm@midwesttape.com

For Questions Regarding VIP or Processing

Sarah Helm
1-800-875-2785
shelm@midwesttape.com

To Set Up or Modify Vendor MARC Records or Order Tags; or for Questions Regarding Your ILS

Jenny Cousino
1-800-875-2785
jcousino@midwesttape.com

Customer Service

Kelly White

Kelly White

Customer Service Manager

Brenda Zwayer

Brenda Zwayer

Customer Service Representative

Henry Matthews

Henry Matthews

Customer Service Representative

Gabby Sheets

Gabby Sheets

Customer Service Representative

Workflow Solutions

Alexis Schlagheck

Alexis Schlagheck

Processing Sales Manager

Alishia Pratt

Alishia Pratt

Processing Coordinator

Abigail Osment

Abigail Osment

Processing Coordinator

Maria Ortiz

Maria Ortiz

Processing Coordinator

Jeff Anderson

Jeff Anderson

Cataloging Specialist

Mercedez Lopez

Mercedez Lopez

Processing Coordinator

Andrea Colombaro

Andrea Colombaro

Processing Coordinator

Codi Myers

Codi Myers

Processing Coordinator

Myanna Evans-Allmon

Myanna Evans-Allmon

Processing Coordinator

Customized Standing Orders

Lisa Bettinger

Lisa Bettinger

Music Customized Standing Order Coordinator

Erica Messinger

Erica Messinger

Audiobooks Customized Standing Order Coordinator

Chelsea Auler

Chelsea Auler

Movie & TV Customized Standing Order Coordinator

ILS Coordination

Jennifer Cousino

Jennifer Cousino

ILS Specialist

Jackie Ramey

Jackie Ramey

ILS Integration Specialist

Nancy Ponce

Nancy Ponce

ILS Integration Specialist

RFP and Bid Specialist

Janet Timm

Janet Timm

RFP & Bid Specialist

hoopla

Dawn Decator

Dawn Decator

hoopla Sales Support Manager

Melanie Bode

Melanie Bode

hoopla Coordinator

Christine Garrow

Christine Garrow

hoopla Coordinator

Joshua Greggs

Joshua Greggs

hoopla Coordinator

Angela Valentine

Angela Valentine

hoopla Coordinator

Ryan Dunn

Ryan Dunn

hoopla Coordinator

Elise Kody

Elise Kody

hoopla Coordinator

Maureen Cherry

Maureen Cherry

hoopla Coordinator

Amanda Destatte

Amanda Destatte

hoopla Coordinator

Josh Imber

Josh Imber

hoopla Coordinator

Caity Zimmerman

Caity Zimmerman

hoopla Coordinator

Rebecca Ruble

Rebecca Ruble

hoopla Coordinator